CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision.
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Take actions that makean impact
Hear everysingle customer
Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling.
Create QR code foryour business
Share QR code withyour customers
Expand brand awareness and equity
Encourage the cultureof feedback
Discover
Understand
Act
CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help:
Improve customer retention and loyalty
Increase return on experience (ROX)
Reduce business cost to serve
Expand brand awareness and equity
Optimize customer share of wallet
Understand customer behaviors by market
